Privacy Policy

Privacy Policy

At LuxeCare Living, operated by Neshama Health Alliance, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide through our contact forms or during consultations.
Health Information: Any medical or health-related data submitted through secure forms or during service inquiries may be subject to HIPAA regulations.
Technical Data: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Offer and manage home health care services
Improve our website and services
Communicate with you about appointments, services, or updates
Ensure compliance with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

With service providers: For website maintenance, email delivery, and analytics. These parties are bound by confidentiality obligations.
To comply with legal obligations: When required by law, court order, or government regulation.
With your consent: When you explicitly authorize us to share your information.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. Cookies help us understand how visitors use our site and allow us to provide relevant content.

You may disable cookies through your browser settings, though doing so may affect your site experience.

5. Data Security

We implement industry-standard security measures to protect your information. While no online transmission is 100% secure, we strive to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request corrections or deletion of your information
Object to certain data processing
Withdraw your consent at any time (where applicable)

To exercise your rights, please contact us at the email address below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

LuxeCare Living
Operated by Neshama Health Alliance, LLC